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Rohit K   20 April 2024

The consumer protection act, 2019

IF A COMPANY/STORE/PERSON BREAKS SECTION 85 OF THE THE CONSUMER PROTECTION ACT, 2019, WHAT WILL BE THEIR PUNISHMENT?
 



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 4 Replies

kavksatyanarayana (subregistrar/supdt.(retired))     20 April 2024

You shall put the facts of the query but not a putting query as an academic.

T. Kalaiselvan, Advocate (Advocate)     20 April 2024

Penalties that may be imposed

If the consumer forum arrives at the finding that the product is defective or any of the allegations of the complainant with respect to service, unfair trade practice or claim for product liability is proved, the consumer forum may inter alia direct one or more of the following: removal of defect, replacement of the product, return of the price paid by consumer along with interest, compensation to consumer, including punitive damages for negligence, discontinuation of unfair trade practices, withdrawal of hazardous or unsafe goods, direction to cease to manufacture hazardous goods or cease to offer for sale hazardous services, compensation for product liability action, cease and desist from issuing misleading advertisement or direction to issue corrective advertisement. Since The 2019 Act aims to provide enhanced protection to consumers, it accordingly provides for more stringent punishments compared to the Erstwhile Act.

Rohit K   21 April 2024

Thank you sir. I know this will be hard to say. But on average how long does a case last in the district consumer court?

Sudhir Kumar, Advocate (Advocate)     22 April 2024

please share facts.


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