Physical assault, insult and misbehave by bank employee

You had a meritorious opportunity to snub a bank and banker and should have avoided withdrawing the complaint.

You should have demanded the CCTV footage thru police and court and even RTI thru RBI.

You can even now drill sense into the heads.

Approach an able lawyer!

1. When a person request for forgiveness –please forgive him as a human being
2. There is no such compensation from bank for the abuse and misbehavior of the employee
3. Yes you can always approach the consumer court ,if it is a deficiency in services
4. You said that you has withdrawn the complaint by force of the police , the same can complain to their higher police authorities

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Krishna Murthy Pasupula  :: Advocate- Hyderabad ::  pasupulaw@gmail.com

RBI has arranged and published lectures for bank’s not to be rude with customers.

Such banks and bankers are not fit to be left to loose around in a civilized society.

If you handle the matter deftly thru an able lawyer you can still reduce an arrogant bank and banker from atleast your location/locality, and collect compensation as well.

Mr Robin Sharma,

          For consumer case, you have to prove deficiency in service. If you have accepted apology and withdrawn the case, please try to forget it

physical assaut is NO way accepatable in anyway especially wtih a customer .. you could forgive him as a human being but do it at the cost of  your own self respect...escalate this matter to the level of RBI and few followup RTIs and ensure he never gets to work in any banking sector...let the banks  be free of rogues by your act.