dear all,
my brother is working in a reputated mnc. recently because of some financial problem he was not able to pay his ICICI credit card payment due which is rs21,000/-. he has been getting regular statements from the bank on his email id. from past 3 days there has been a lady who has been calling up to the native place where i stay with my family. she has been abusing us and has been asking for ransom money or else she would harass us in the same way. she has called more than 100 times. she is using very abusive language. she is not disclosing her name as well as the recovery agency name. she has been smart enough to call from the mobile number and on calling back all it is saying the number does not exist. i am trying to open icici website from past 2 hours so that i can get the recovery agency name but the site is under maintaience only for the agency name rest of all services are being open. there has been no notices or any kind of in written from the bank for the due amount.
how can we proceed legally on this matter. what are the necessary thing i need to focus on for proceeding legally. she has been calling my relatives too which is black mark on our reputation.
