I have taken a home loan from a bank a year back. During the home loan process, bank has asked for undated security cheque for entire loan amount and one more cancelled cheque. Recently, i have closed the loan account by paying all the due amount. I have got original property documents and no objection letter, but have not received undated cheque. They have informed that cheque is misplaced and will send it to me once they find it. Its been a month, but there is no proper response from bank.
1) Is it mandatoty to collect the undated security cheque which was for entire loan amount?
2) If bank has lost it, Is it sufficient to collect a letter from bank stating that they have lost the cheque and not going to realize it in the future?