Hi
The Kerala state government departments have hosted their websites on the NIC servers of the India government. Most of them have displayed the E-mail IDs and phone numbers of the Ministers and their Private secretaries.
Unfortunately, any number of E-mails sent to these officials, they don't care to respond. On contacted over phone, the Ministers themselves are asking me to fax my grievance rather than send by E-mail. They are still holding onto the Fax culture while the whole world is moving on to the paperless communication.
I have been sending various mails to the Home department, the State Information commisioners. Not once have they cared to respond or acknowledge.
On the other hand, the Banking Ombudsman of Tamilnadu have helped me to resolve a serious issue with Corporation Bank, where all the communication was via E-mail.
Is there a possibility that a Public Interest Litigation on this issue might be accepted and a favourable judgement be enacted by the Honourable court ?
If so, may I be advised as to the formalities to be undertaken by me in the capacity of a civilian citizen of India?
Btw, Tamilnadu governement departments fare much better in responding and acting on grievances sent via Email.
