Harassment by Bank manager & marketing officer
Sidharth
(Querist) 09 October 2009
This query is : Resolved
Dear Seniors,
Would like to put my following query befor you for your kind suggestion :
I had approched to SBI for a home loan on the month of April 09 & had a formal discussion with the BM of the SBI. Actually I wanted a home loan of arround Rs 5 lakhs to build a home on my plot. During the discussion BM asked me to keep the fixed deposit of Rs 150000/- at their branch. Infact I am having a savings a/c with very good transaction. However I have kept arround Rs 200000/- as fixed deposit as advised by the BM.
After that I had moved arround him so many days for the disbursement of the loan. Finally BM asked me to furnish the land EC. Then I had brought the EC from the register office & furnished the same to him. Then he told that their field officer will visit the place. But not yet visted. After so many days BM said their marketing officer would visit the construction place & marketing officer will process the same. Meanwhile marketing officer asked me to provide my salary certificate to him through his e.mail & I have forwarded the same to him. Then I had to run arround them so many days. Now finally after six month they said they will not disburse the loan. Infact they have scolded me over phone when I called up to the marketing officer. Marketing officer even doest have the courtcy before using slank word & rude behaviour to me.
So Its my request to you that kindly suggest me what kind of step I should take. Now I know I will not get the loan. But I want them to learn a lesson for harassing existing customer.
I have decided to lodge a complain against the BM & marketing officer before their GM.But I have no Idea how to draft this complain. Already I have address my mater before you. Kindly any one can send me a draft of this complian for which I would be oblige to him / her. Anticipating your quick response.
Regards
Sidharth
Kiran Kumar
(Expert) 09 October 2009
dear its really sorry state of affairs for you, in addition to GM of the bank make a complaint with the RBI as well in order to show the unprofessional attitude shown by the bank.
if you are unable to draft a complaint then please take assistance of some local lawyer or mention your place and address here then some lawyer, on this website, from that part of area will help you.
Sachin Bhatia
(Expert) 09 October 2009
Engage a local lawyer he will help you in drafting the complaint.
PJANARDHANA REDDY
(Expert) 09 October 2009
CONSULT AN ADVOCATE AND AVAIL ALL FORUMS OF LAW TO TEACH A LESSON,EVEN U SPEND SOME MONEY DO NOT MIND, YOU WILL GET BACK WITH OTHER COSTS .
joyce
(Expert) 09 October 2009
Better engage the local Advocate to get the matter done, also u can personally consult the advocate in all the matters u like to get legal advices. Some Bank penal Adocates will be there, if at all you need loan conviency u can contact and discuss this with them.
A.P.Manoranjan
(Expert) 10 October 2009
Send a lawer's notice first to the BM,and a copy to the Bank's Head Office for harrassment and bad motive (mensria)of the BM in not sanctioning the loan.If no action,take legal course of action.
