Cheated by JUSTDIAL

atul jadia (Querist) 05 February 2011 This query is : Resolved
I have been cheated bby just dial MUMBAI

without my authorization they have done ECS debit from my bank account and since last six months hav eneither refunded my money nor have taken action against people who have done this fraud

i want to filr a police complaint under what section do i file a complaint

also can this be taken to any court of law and under what section

Please advice

thank u
atul

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Ajay Bansal (Expert) 05 February 2011
First of all try to get registered a F.I.R in police-station.Otherwise you may file a private complaint in court u/s 420 I.P.C.

Uma parameswaran (Expert) 05 February 2011
File a case under cyber Law.

R.Ramachandran (Expert) 05 February 2011
Dear Mr.Atul,
Your story is just not believeable.
Unless you file a proper application before your Bank authorising ECS payment to JustDial or for that matter any one else, the question of ECS payment does not at all arise.
You approach your Bank and ask as to on what basis they effected ECS payment. Your bank would certainly show the Authorisation given by you.

H.M.Patnaik (Expert) 05 February 2011
Views of Mr. ramachandran is right.

Advocate. Arunagiri (Expert) 05 February 2011
I agree with Mr.RR.

ECS can not be done just like that. The story is unbelievable.

Guest (Expert) 06 February 2011
This is a fancy way of cheating the public by certain companies. They simply take our signatures on blank applications and our personal details separately. Most of us simply believe them and in a hurry, we affix our signatures and they assure us that they would calmly fill-up the applications later. Later the marketing persons or the computer operators in the company tick all the boxes which are all commercially beneficial to them in our absence. The signatures affixed by us at the bottom will approve all the tick boxes and statements on the applications. I think this kind of thing happened in your case also. So try your best and avoid ECS debit at least in future, but subject to their terms and conditions such as min. 1 year, etc.,

malipeddi jaggarao (Expert) 09 February 2011
First of all verify with the Bank which has debited the amount and what is the basis. If it is ECS unless you give authorisation in a presribed formet they will not debit your account. You go personally verify the form whether it is signed by you or your signature is forged. Some times it so happens erroneously banks debit the account of other person through oversight. In such case if you bring it to the notice of Bank they will reverse the same. I think in your case it might have happened.

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