The Consumer Protection Act itself was formed to give quick relief to consumers who were taken for a ride by the seller or manufacturer etc. There is no need of advocate here. Due to the nexus of the president and advocates, the advocates gained entry in to consumer forums. The president will be retired judge. He would have followed one procedure and he would want to follow same procedure in forum also, hence the president always wants complainant to hire advocate to file vakalath etc and ruin the case. Thus the president and advocates only ensure that justice is delayed to the extent that it is denied by the complainant. True story.