Sir,
We got order for some goods to export to a north east country through a commission agent, payments mode set to 30 % advance and 70 % t/t against shipping documents. Buyer mentioned his company name in the contract, but at the time of 30 % funds transfer he used his personal account. we asked buyer that why does he used his personal account for advance payment cause he is having contract in company name, he said that he done it as mistake but the remaining payment will get transfer through company account only. we agreed to their promise and started arranging goods from the market for shipment. just before shipment a third party called us that buyer is not having even a company bank account in the bank, so it can cause problem to us as after shipment we need to send shipping papers to the said bank for balance amount transfer but if there is no bank account of the company mentioned in the contract then how could we get our payment. After receiving this information, for verification we asked buyer for a 6 months statement of the company bank account but they failed to provide any document and finally they confessed that they are not having a company bank account. they stated many excuses for this, but we cancelled the deal immediately. we asked for there intention to provide false information in the contract but they didn't provide any satisfactory answer. Now they are threatening us for complete advance payment refund, we said that we made payments related to the deal, so how can we refund full payment but still we want to reolve the issue we are agreed to refund but less the expenses made.. as it was not our fault but they are still threatning for full payment, please suggest us how and where we need to complaint against them and what to do next to save our self. You are requested to please help and update us with legal information, thank you in advance.
