Hi,
I have taken a Personal Loan from Bajaj Finance in 2017. This month i.e. March 2019 I have paid all the money to bajaj finance and got the NOC also. With PL bajaj attached an insurance. There was a written in insurance docs regarding surrender value. Now I asked bajaj how to surrender the policy. Bajaj ignored my queries. Few days earlier I got a SMS from my insurance company . Please find the message below.
Payment of INR 9904.78 against policy CP***** for LAN 4******** is credited to BAJAJ FINANCE LIMITED. Pls contact the MPH for your refund. UTRN 9032****** T&C apply-HDFC Life
Now when I am going to ask bajaj for paying me the amount they are ignoring this. I have contacted bajaj office they official told me that they donot know anything and asked me to contact wecare@bajajfinserv.in . I have mailed there many times. But they are not responding. Please let me know how I can take legal steps against bajaj.
Thanks,
Debabrata Ghosh
Mob: +91 9831602627
You should first approach a lawyer and send a notice addressed to Bajaj Finance, stating your grievances. If you do not get any reply within the time specified in the notice (there is a good possibility that they will reply though), then you can proceed to file a case.
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