Ashwath 20 December 2017
Kumar Doab (FIN) 20 December 2017
Did you ask did M/s Axis Bank reply which is this registered mobile number?
Has this number been changed?
Lodge complaint with RBI as well.
Record all calls of recovery agents.
Kumar Doab (FIN) 20 December 2017
CC holders should go thru year wise RBI; Master Circular on Credit Card Operations of Banks
e.g;
https://www.rbi.org.in/scriptttts/BS_ViewMasCirculardetails.aspx?id=9838
https://www.rbi.org.in/Scripts/BS_ViewMasCirculardetails.aspx?id=7338
There are many threads on Harassment by recovery agents at LCI that you can search in SEARCH option and download specific guidelines, notifications, judgments…………contact details of RBI officials etc etc
https://www.lawyersclubindia.com/forum/Credit-card-robbery-amp-fraud-in-china- 94830.asp#.Viimvm5-jMo
https://www.lawyersclubindia.com/forum/Harrasment-by-icici-banks-recovery-agents-76271.asp#.UUc5U0pFZ_4
Ashwath 20 December 2017
Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 21 December 2017
If there were genuine transactions, you pay up the amount. Otherwise do not pay anything. You can file an FIR at the local police station. They may refuse and ask you to file at cyber cell. You can ask the police to file a zero fir and transfer it to cyber cell.
Ashwath 21 December 2017
I have registered FIR in local police alredy. Its been 2 month now. As I mentioned monthly statement shows 20000 transaction was done on 27/09/2017. But transaction log sent by them shows it was done on 28/09/2017. How it is possible?
Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 22 December 2017
Have the police really registered the FIR? Often police fool complainants saying that they have filed FIR, but would not have actually filed. Have they given you copy of the FIR? If not get copy from them. You have a right for a copy.
Ashwath 22 December 2017
Yes. I have acknowledgement letter of same with GSC number, seal and sign of police station.
Dr. MPS RAMANI Ph.D.[Tech.] (Scientist/Engineer) 22 December 2017
Preserve them carefully. Do not pay any heed to letters from the Bank or any kind of actions from the recovery agents. Do not have even send any reply to any letter from the recovery agents. Consumer court will not accept criminal cases. But you can claim compensation for mental agony due to actions of the Bank and their recovery agents.
Ashwath 22 December 2017
Thank you for your valuable suggestion.