GREETINGS!
SIR:
RE: ACCESS DENIED TO USE THE TOILET AND DISALLOWING TO DRINK WATER AT A MUNICIPAL OWNED AUDITORIUM DURING AN EMERGEENCY NATURES CALL
I AM A SENIOR CITIZEN AGED 61 YRS AND SUFFERING FROM OSTEOARTHRITIS[ KNEE JOINTS DAMAGE, PARTIALLY HANDICAPPED.
I WOULD LIKE TO NOTE THAT ON SUNDAY AROUND 7.30 PM I VISITED THE VISHNUDAS BHAVE NATYAGRAH AT VASHI SECTOR 15, NAVI MUMBAI, OWNED BY THE NAVI MUMBAI MUNICIPAL CORPORATION. I REQUESTED THE SCURITY GURADS TO ALLOW MNE TO USE THE TOILET AND DRING SOME WATER FROM THE COOLER. HOWEVER THE GROUP F SECURITY PERSONNEL CONFRONTED AND HUMILIATED ME AND STATED THAT IST IS NOT MEANT FOR OUTSIDERS. I TOLD THEM THAI I AM NOT AN OUTSIDER AND A RESIEDNT OF NAVI MUMBAI AND LIVE IN THE NIEBHOURHOOD.
BUT , THEY INSISTED THAT I SHOULD FURNISH AN IDENTITY CARD THEN ONLY THEY WOULD ALLOW ME TO USE THE WASH ROOM. FOR NEARLY 15 MINUTES I PLEADED WITH THEM BUT THEY REFUSED. THEN I CONTACTED THE THEATRE MANAGER WHO REPLIED THAT IF THEY ALLOW ME THEN EVERY TOM DICK AND HARRY FORM THE ROAD SIDE WOULD START USING THE TOILET AND WTHE WATER COOLER AND MAKE A MESS OF THE FACILITY. THIS SERVICE IS ONLY MEANT FOR THE VISITORS WHO BUY THE TICKETS TO WATCH THE PROGRAMMES. WHEN I REMINDED HIM OF THE MODI’S SLOGAN SWATCH BHARAT , HE TOLD ME THAT ONE HAS TO CONTACT THE NMMC OFFICIALS IN THIS REGARD AS THIS IS AUDITORIUM IS NOT A PART OF THE CORPORATION. I ASKED HIM FOR THE CONTACT NOS OF THE OFFICIALS CONCERNED BUT HE REFUSED TO GIVE. WHEN I CONTACED THE CONCERNED OFFICIAL ASST MUN COMMSNR HE TOLD ME THAT HE IS WATCHING A MOVIE AND HE WOULD CONTACT ME LATER ON.
THEREAFTER I CONTACTED THE DEPUTY MUNICIPAL COMMSNR, HE TOLD ME THAT HE IS BUSY WITH THE MUNCPL COMMISSINER AND WOULD CONTACT ME LATER. ALL OF THEM IGNORED MY PROBLEMS AND TOOK NO INTEREST TO HELP ME. DUE TO THE ABOVE CIRCUMSTANCES I HAD TO HIRE AN AUTO RICKSHAW AND GO TO VASHI STATION TO RELIEVE MY SELF.
NB: MY QUERY IS WHETHER THER ARE AND LEGAL AVENUES AVAILABLE WHEREIN I COULD BRING THE ERRING OFFICIALS TO TASK. ALSO INFORMED A GAINST WHOM AND WHERE SHOULD I LODGE A COMPLAINT AND AGAINST WHOM. PLEASE GUIDE AND MENTIONED THE PROPER PROCEDURE.
RGDS BABU F
DATED: 23 MAY, 2016
&&&&&&&&&&&&&&& GREETINGS!
SIR:
RE: ACCESS DENIED TO USE THE TOILET AND DRINKING WATER AT A MUNICIPAL OWNED AUDITORIUM.
I WAS TRAUMATISED AND HUMILIATED DURING AN EMERGENCY TO ANSWER THE NATURES CALL.
I AM A SENIOR CITIZEN AGED 61 YRS AND SUFFERING FROM OSTEOARTHRITIS[ KNEE JOINTS DAMAGE, PARTIALLY HANDICAPPED.
I WOULD LIKE TO NOTE THAT ON SUNDAY AROUND 7.30 PM I VISITED THE VISHNUDAS BHAVE NATYAGRAH AT VASHI SECTOR 15, NAVI MUMBAI, OWNED BY THE NAVI MUMBAI MUNICIPAL CORPORATION. I REQUESTED THE SCURITY GURADS TO ALLOW ME TO USE THE TOILET AND DRINKING WATER FROM THE COOLER. HOWEVER THE GROUP OF SECURITY PERSONNEL CONFRONTED AND HUMILIATED ME AND STATED THAT IT IS NOT MEANT FOR OUTSIDERS. I TOLD THEM THAI I AM NOT AN OUTSIDER , BUT A RESIEDNT OF NAVI MUMBAI AND LIVE IN THE NIEBHOURHOOD.
BUT , THEY INSISTED THAT I SHOULD FURNISH AN IDENTITY CARD THEN ONLY THEY WOULD ALLOW ME TO USE THE WASH ROOM. FOR NEARLY 15 MINUTES I PLEADED WITH THEM BUT THEY REFUSED TO ALLOW ME. THEN I CONTACTED THE THEATRE MANAGER WHO REPLIED THAT IF THEY ALLOW ME THEN EVERY TOM DICK AND HARRY FORM THE ROAD SIDE WOULD START USING THE TOILET AND THE WATER COOLER AND MAKE A MESS OF THE FACILITY. THIS SERVICE IS ONLY MEANT FOR THE VISITORS WHO BUY THE TICKETS TO WATCH THE PROGRAMMES. WHEN I REMINDED HIM OF THE MODI’S SLOGAN SWATCH BHARAT , HE TOLD ME THAT ONE HAS TO CONTACT THE NMMC OFFICIALS IN THIS REGARD AS THIS AUDITORIUM IS NOT A PART OF THE CORPORATION. I ASKED HIM FOR THE CONTACT NOS OF THE OFFICIALS CONCERNED BUT HE REFUSED TO GIVE. WHEN I CONTACED THE CONCERNED OFFICIAL ASST MUN COMMSNR TOLD ME THAT HE IS WATCHING A MOVIE AND HE WOULD CONTACT ME LATER ON.
THEREAFTER I CONTACTED THE DEPUTY MUNICIPAL COMMSNR, HE TOLD ME THAT HE IS BUSY WITH THE MUNCPL COMMISSINER AND WOULD CONTACT ME LATER. ALL OF THEM IGNORED MY PROBLEMS AND TOOK NO INTEREST TO HELP ME. DUE TO THE ABOVE CIRCUMSTANCES I HAD TO HIRE AN AUTO RICKSHAW AND GO TO VASHI STATION TO RELIEVE MY SELF. HOWEVER I HAD TO UNDERGO MENTAL HARRASSMENT AND TRAUM DURING THE COURSE THE PERIOD WHICH WAS HURTING.
NB: MY QUERY IS WHETHER THERE ARE LEGAL AVENUES AVAILABLE WHEREIN I COULD BRING THE ERRING OFFICIALS TO TASK. WHERE SHOULD I LODGE A COMPLAINT AND AGAINST WHOM. PLEASE GUIDE AND MENTIONED THE PROPER PROCEDURE.
RGDS BABU F
DATED: 23 MAY, 2016
