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sangeeth (student)     19 June 2014

Dubious dealings of bank

Respected Reader

 

Kindly answer for the below mentioned query.

My relatives account statement was provided to a third party by a centralized bank without his consent nor authorization. The third party circulated the xerox of his account statement in his locality. As a result, he too obtained the account statement procured by the third party illegally from the bank.

Thus he filed an RTI to the bank to know about the dubious dealings that had taken place.But bank replied to him, "they had not issued his account statement".

 

Where to complaint against this unlawful action from the bank.

How can anyone ensure privacy in the bank when any employee in the bank can print any customers account statement.??????

 



Learning

 2 Replies

Rama chary Rachakonda (Secunderabad/Highcourt practice watsapp no.9989324294 )     19 June 2014

Give a complaint to Banking Ombudsmen. 

sangeeth (student)     19 June 2014

Thank You for your reply.

I filed a case at the banking ombudsman. But they replied, they cannot take any action as the bank had told them they did not give the account statement to anyonne.

 

Hence ombudsman told me to approach any other platform.

 

Is there any way in which I can know if any print has been taken from the computer at the bank through RTI.


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