Regd ack due, and mail a copy of the letter to the branch higher office (Regional Office). Also, send by email.
Also, search in google as there were many earlier judgments giving compensation to borrowers in such cases, down load those judgments and keep a copy.
Search with key words: ' Loss of title deeds by banks, negligence and deficiency of services by Bank under CP Act.
Inform your bank to file missing report if the same is not traceable. also you need to publish public notice.
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