Sbi credit card fraud

They are not agree to settle the same. Please suggest how to recover from this.

Give complaint to banking ombudsmen.

File a police complaint and contact cyber crime department as you also have a mobile number, it may assist in resolving the case. The woman is definitely not from SBI Card as employees do not have access to the CVV number. 

The bank is not responsible as your CVV is confidential information that can only be seen behind your card and it becomes your responsibility because your details have been compromised after it was handed over to you.  Your CVV details have been stolen from you either at a merchant's premises who uses credit card swipe machine and can note your CVV when you weren't watching or it could have happened in familiar environments also.  Another common way to get your card details is via malware that captures keystrokes while you make online purchases using the credit card. 

Bank system automatically reports non-payment and dues to CIBIL and unless you pay your dues it will keep harming your creditworthiness. If you need assistance with this, submit your details at https://creditclear.in/contact.html.

“They told my credit card details and cvv no which was not given to the lady(Don't know how she got all the details).”

If the calling female person had all details then what was the need to call you?

Did you share OTP?“