Harsha RL 25 July 2016

Refund of processing fee and guarantor amount

Hi All, I have applied for personal loan in Pagoda finance which is located in Delhi. A person called Dinesh Kumar called me and asked me to submit the proof like education , address and income proof. I did the same later he sent me approval letter of 10 lacks and asked me to transfer an amount of 20.500/ towards processing fee.I have transferred the same. Till that time he never spoke about that they need 2 guarantors who are working in Government office. When I said it is not possible he agreed to get one guarantor from his end which will cost 25,000/. So I paid 25,000/ also. Later receiving all the money he is telling that without second guarantor they will not process my application and also no refund of the money 45,000 will be made. Kindly let me know what can be done in this regards and who can take up my case. I have attached all the required docs for your reference

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JustAdvisor (IT) 25 July 2016

processing fee cannot be an even amount. it should include service tax. further no finance company will arrange its own surety. i don't have a good feeling about this. please engage an able counsel, show all documents and let counsel advise appropriate strategy.