Senthil 19 August 2017
Kumar Doab (FIN) 19 August 2017
BPO are covered by Shops & Estbs Act of the state.
There might be employee'sunion of your sector in your/other states and affilliated with Trade Unions.
The united employee's are properly infomed or atleast have basic knowledge and understanding.
So; Try and unite.
Kumar Doab (FIN) 19 August 2017
There should be break after 5 hours.
Probbaly you are working for 8hrs/day and in between you get comfortable 1 hrs break.
It is perfectly in order and compliance of Shops & Estbs Act/Rules.
Work hours are=8/day & 48/week.
Beyond which OT applies.
And theree is capping on OT hours.
Look into Shops & Estbs Act/Rules of your state.
Kumar Doab (FIN) 19 August 2017
After 6days work employee gets one weekly off.
Employer can provide better T&C in employment than the provisions of applicable enactments e.g; Shops & Estbs Act/Rules.............but can not provide inferior benefits than provided for in applicable enactments e.g; Shops & Estbs Act/Rules.........
Look into Shops & Estbs Act/Rules of your state.