| I have faced a credit card hacking and online huge transaction on my card, i informed bank to stop and donot appreciate anything within about 15minutes of sms/phone alert but now bank is pushing responsibility on me. I have done all police action and many complaints till that time. pls help in detail asap on all fronts |
have u log a complain in cyber cell .
"now bank is pushing responsibility on me."
can u explain in detail which responsibility???????
As per Banking Policy every credit card company has to monitor suspicious transactions on credit card of the customer i.e. risk management department of the credit card company has to keep a tab on the suspicous behaviour of the credit card use.
Did the credit card company called you for the verification of the transactions done with your card??????
Do you frequently do transaction online for such amount????
Kindly revert back.
Regards,
Advocate Rohit Dalmia
9324538481
Mumbai
Post the infomation as asked by experts/members.
If it is phishing attack, bank is responsible.
Approach your lawyer as ap.
You may not prolong to remain entangled with this CC Company which shall not own the responsibility till an order by court of law is issued in your favor.
In the meantime you shall get reported to Credit Bureaus.
You may find the following threads and attachments useful.
http://www.lawyersclubindia.com/forum/Credit-card-fraudlent-transactions-84806.asp#.UgOx29KAqWM
http://www.lawyersclubindia.com/forum/Bank-s-liability-for-phishing-fraud-67455.asp#.UH1uBO-bcwc
http://www.qadit.com/blog/?p=1153
http://www.lawyersclubindia.com/forum/Internet-fraud-72353.asp#.URy5MTcw9JI
yes lodged all complaints but may be no action and pushing means, informing me to be liable to pay all
They in few minutes and I strongly refused to carry any such and informed them to block, dishonour same. NO I donot do such high transaction, pls guide
Record all calls. Don’t talk much other than denying the transactions and demanding full investigation report and address of vendors where all transactions have taken place and copy of charge slip. Let them say whatever they want to say.
Don’ waste your time with customer care executives, collection agents, recover agents…………………….Their motive is only one: to drive you into such a situation that you pay.
Approach your lawyer specializing in such cases. Issue notice.
Get injunction from court from reporting you to Credit Bureaus.
Finally: You may proceed as deemed fit.
query is vague.
WHere were you and where did the transaction take place.
Dear Friend,
The remedy is certainly available to you.Banks are under obligation of DATA PROTECTION. If you have reasonable evidence to establish the facts that you have informed the bank immediately after first suspicious trancation I don't find any reason why relief is not possible.Its essentialy a CIVL REMEDY and few citations are available.Kindly contact CYBER LEGAL CONSULTANT for further advice.
Dear Sir, I was sleeping at my house in delh very early morning and I got a call from bank risk dept informing of online transaction in usa, i told them to stop all immediately but still more happened and are billed to me. pls help me
Sudhir Kumar
