Any dnd experts?

Same issue is experienced here as well, with bsnl prepaid. It's been there for years, still receiving marketing calls regularly. BSNL has not even refunded me money for a failed transaction. It might not be worth pursuing such facts in consumer forum, rather planning to switch to other operator using MNP. Thanks.

Same issue is experienced here as well, with bsnl prepaid. It's been there for years, still receiving marketing calls regularly. BSNL has not even refunded me money for a failed transaction. It might not be worth pursuing such facts in consumer forum, rather planning to switch to other operator using MNP. Thanks.

already status is deativated

 

If your phone number has the DND activated and you still get unsolicited call then the callers are illegal and have got the data (your phone number) from illegal means. Upon your complaint the numbers from where the unsolicited calls comes will surely be deactivated and a penalty will be levied on them.

As an alternate, if you have an android phone, do install TRUECALLER which will surely help you by alerting and also blocking such unsolicited calls. Based on my personal experience, I find Truecaller Effective.

HOW TO REGISTER A COMPLAINT

1. If you receive any unsolicited commercial communications seven days after registration of your telephone number in the NCPR, you may register a complaint by: A. Dialling the toll free number 1909; or

B. Sending an SMS to 1909

2. It is important to note that: The complaint has to be registered from the telephone number on which unsolicited commercial communication has been received. Your complaint must be made within three days of receipt of the unsolicited commercial communication. A. REGISTRATION OF COMPLAINT BY DIALING 1909 1. Dial 1909, listen to the instructions and choose one of the following to register your complaint: Through customer care executive Through IVRS(Interactive Voice Response System) A1. REGISTRATION OF COMPLAINT THROUGH CUSTOMER CARE EXECUTIVE 1. Dial 1909 and select the option for registering the complaint through the customer care executive. 2. Provide the details of the unsolicited commercial communication to the customer care executive including: a. Particulars of the telemarketer; b. The telephone number from which the unsolicited commercial communication originated; c. The date and time of the unsolicited commercial communication d. A brief descripttion of the unsolicited commercial communication. 1 3. The customer care executive will register the customer complaint and acknowledge the complaint by providing a unique complaint number. 4. Preserve this unique complaint number for further communication. 5. You will be informed of the action taken on your complaint within 7 days of the complaint booking. A2. REGISTRATION OF COMPLAINT THROUGH SMS TO 1909 1. You may register a complaint regarding receipt of unsolicited commercial communications by sending SMS to 1909 in the specified format given below, with or without space after comma: “The Unsolicited Commercial Communication, XXXXXXXXXX, dd/mm/yy” Where XXXXXXXXXX – is the telephone number or header of the SMS, as the case may be, from which the unsolicited commercial communication has originated. 2. The complaint will be registered and acknowledged by the access provider by sending a unique complaint number through SMS. 3. You will be informed of the action taken on your complaint within 7 days of the complaint booking

still it wont stop calls as always new number they will call

Keep on reporting to 1909 - its toll free. The numbers will get deactivated 1 by 1. Ideally no one does it hence these illegal telemarketers florish.

Otherwise, as suggested earlier, install Truecaller if you have a smartphone.

No other solution.

I have just dialed 1909 & status is "DND Activated" however complaint is filed,