Action against icici bank

Any person may file a complaint with the Banking Ombudsman having jurisdiction on any one of the following grounds alleging deficiency in banking including internet banking or other services. (a) non-payment or inordinate delay in the payment or collection of cheques, drafts, bills etc.; (b) non-acceptance, without sufficient cause, of small denomination notes tendered for any purpose, and for charging of commission in respect thereof; (c) non-acceptance, without sufficient cause, of coins tendered and for charging of commission in respect thereof; (d) non-payment or delay in payment of inward remittances ; (e) failure to issue or delay in issue of drafts, pay orders or bankers’ cheques; (f) non-adherence to prescribed working hours ; (g) failure to provide or delay in providing a banking facility (other than loans and advances) promised in writing by a bank or its direct selling agents; (h) delays, non-credit of proceeds to parties' accounts, non-payment of deposit or non-observance of the Reserve Bank directives, if any, 

First of all show all docs on record, and share inputs  to an able counsel specializing in banking/consumer matters for a considered opinion.

Well I am totally agree with Mr. Rama Chary. According to our Indian Constitution Any person may file a complaint with the Banking Ombudsman having jurisdiction on any one of the following grounds alleging deficiency in banking including internet banking or other services.

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