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Queries Participated

sidhu   28 December 2022 at 05:33

Rbi closure clause 16(2)(a)

Hello Members,

the issue is one of Credit card agency has issued credit card to its customer for cash limit of 3,00,000.00 rupees. the customer took some emis and some cash credit on the card and paid it from time to time. In 2021 customer was due by 2 emi's. By that time the credit card entity has charged 6.5 lakh for 3 lakh principle. The customer did not paid emi's for 3-4 consecutive months and there are only 4-8 emis pending for clouse of some emis worth more than 2 lakhs, after completion of emi the outstanding amount is only few thousands. the credit card entity showing due as reason has cancelled his entire emi schema and charged him again RS 3,48,000+ . For 3 lakhs the agency is collecting 11 lakhs from customer. The tenure for entire transaction is from 2019 to 2021 only.

Custoem made complaint to RBI but obdusmen rejected complaint under clause "rbi closure clause 16(2)(a)". In the award it was mentioned that there is no defect in service and entity has made repeated apeals to the customer.
the customer has made complaint regading excess charges of credit card entity on customer and double charging of principal.

Please advice best course of action for customer.

sidhu   29 March 2012 at 22:54

2 firs registered in our case, no action on cop

HI THERE,
AM SREEDHAR FROM ANDHRA PRADESH, ME AND MY BROTHER HAVE PROPERTY IN OUR NATIV VILLAGE. BUT MY PARENT UNCLE MADE A FORGE DOCUMENT AND FORGE SIGNATURE OF MY FATHER. MY FATHER IS WORKING AS HEAD PC. SI OF POLICE IN OUR NATIVE TOWN HAVE HAND IN GLOW WITH MY PARENT UNCLE. ON JUNE/2010 WHEN ME WITH MY FATHER AND BROTHER WERE IN SUB REGISTER OFFICE S.I CAME THERE WITH OTHER POLICE AND TOOK US TO P.S. BUT THE CORRUPTED S.I HAD MADE BEATEN US BRUTALLY AND MADE MULTIPLE FRACTURES. HE FILED A FIR AT NIGHT 8 PM WITH ACCUSED A1 TO A5.LATER IN NIGHT THEY APPROACHED ME AND MY BROTHER TO REGISTER LAND IN FAVOR OF MY PARENT UNCLE,WE REJECTED IT.BUT IN MORNING ME AND MY BROTHER ARE SUPPOSE TO GO HOME AS WE WERE INNOCENT BUT INSTEAD THEY MANIPULATED FIR ALONG WITH WRITTEN COMPLAINT. FIRST FIR CONTAIN 21 LINES OF COMPLAINT BUT LATER CHANGED TO 27 LINES AND REMOVED OUR PARENT UNCLE FROM FIR NOW (A1-A4). WE APPROACHED HIGH COURT FOR JUSTICE AND GOT STAY ORDER AND FINE TILL NOW.I RAISED A COMPLAINT TO I.G,DGP,SP TO TAKE ACTION AGAINST S.I BUT THERE IS NO RESPONSE OR ACTION AGAINST HIM. CAN ANY ONE SUGGEST TO APPROACH WHO TO TAKE ACTION AGAINST HIM?

THANKS IN ADVANCE.