Diposited cash through ATM, found short at the time of count
Manish Kumar Gupta
(Querist) 29 December 2009
This query is : Resolved
Dear All,
I have diposited Rs.13000 cash through envolope provided by HDFC Bank. I have deposited it through 2 envelopes containing Rs. 10000 and Rs. 3000 respectively. Amount 3000 credited to my account but Rs. 10000 credited only Rs 5000 with statement that 5000 Rs. found Short. I have deposited the amount in the Denomination of Rs. 500.
I have rasied a complaint through phone banking as there procedure and met with bank officials also. But they are stating the same that they found the amount short.
But I am very much sure that i have deposited the complete amount.
Please suggest me what remedy I have.
What I should do Legally to get my money back.
Manish Kumar Gupta
(Querist) 29 December 2009
Dear Mr. Rajeev,
Sorry to say but I have not found any answer in forum
kanhaiyalal ojha
(Expert) 29 December 2009
You may submit the written complaint beofre the bank officials and establishe your statments by cogent evidence. They will accept you submission if not may proceed before the Consumer Foruym personaly or throug the advocate to reconcile the matter and you are able to demand the compensation also.
K L Ojha, advocate,
Jharkhand High Court, Ranchi, Chamber at : Opposite Reliance mart, Kanke Road, Ranchi-8,Jharkhand. M- 094319020920.
Raj Kumar Makkad
(Expert) 29 December 2009
You have to prove your claim through reliable documentary evidence otherwise you are sufferer as there is no scope before any court of consumer forum without having any cogent documentary evidence.
Kiran Kumar
(Expert) 29 December 2009
Manish all such private banks count currency packets under camera survillence, in case of any objection by any customer the video footage is shown.
you make a demand to the bank, if they dont oblige then approach Banking Ombudsman of the concerned area.
you may take help of some local lawyer to get the application drafted.
you are making allegation, the onus is upon bank to disprove ur allegation.
Manish Kumar Gupta
(Querist) 30 December 2009
Dear Mr. Kiran,
I am very much sure that i have deposited the complete amount. But i got to know from a call from there customer care that they have checked with there camera taps and they have found only Rs. 5000.
I have only the slip of diposit. That shows the amount we have feed at the time of deposit with transaction no.
Then what shoud i do..?
Regards,
Manish
Manish Kumar Gupta
(Querist) 30 December 2009
Dear Mr. Makkad,
Please suggest what is the cogent evidence in such cases. When we only have the deposit slip which shows the amount we have feed in the ATM machine at the time of deposit the amount.
Regards,
Manish
