Lic of india change of agent
asrai
(Querist) 13 July 2015
This query is : Resolved
Dear Learned Members, I am holding a LIC policy and since the date of registering the agent is not supportive, he is not providing the services properly and has never contacted me. I did put up a complaint against him with his branch and requested them to either change my agent or to stop giving him the commission against the premiums which I pay yearly (I was told by another agent that the LIC can stop the payments of commission and the same will directly go to Corporation account instead of agent account). But to my surprise I got a reply from LIC that they can nether change the agent nor they can stop his commissions and this is as per their norms. I request all the learned members to guide me on this and help. Thanks in advance - ASRai
Kappil Cchandna
(Expert) 13 July 2015
Sir,
File a consumer forum complaint for not rendering you the proper services and make sure you make the agent as well company both the party to the complaint.
Warm Regards
Kapil Chandna Advocate
9899011450
Kumar Doab
(Expert) 13 July 2015
LIC has a signed agency agreement with agent and then unions.
Go thru 'Protection of Policy Holders Interest' at IRDA website and be specific in pointing out the lapses to IRDA as well as DCDRF and the effort may be more rewarding for you.
Rajendra K Goyal
(Expert) 14 July 2015
LIC has issued policy to you and now you are customer of LIC and not of the agent. If LIC is not providing proper service lodge complaint to higher officials, IRDA and may file consumer complaint.
