Not receiving laptop
d chakraborty
(Querist) 23 March 2013
This query is : Resolved
Dear Sir.
I have deposited my laptop to a shop for servicing on 14th of february,2013. They promised to provide me the laptop within a week .But still I have not received my laptop and its already almost 1 and half months. I have made several phone calls to them and they promised me several dates. And they have missed all the dates. As advance they have taken 300 rupees and after delivering the laptop they will take 8000 more. I have that receipt. I am facing huge trouble and do not have faith in them anymore.
I want to know how should I legally approach to this situation please?
Thanks.
Advocate M.Bhadra
(Expert) 23 March 2013
How it possible a laptop price is Rs.8300/-?,try to return your advance money,failing which you can send a Legal notice to the said Shop.However it is better not to go Consumer Forum or any other Forum for recovery if Rs.300/-.It is time and money loss.
d chakraborty
(Querist) 23 March 2013
the laptop price is not 8300. I have given the laptop to them for repairing. For the repairing they have charged 8300. Now they are not returning the laptop and every time i make a call they are giving different dates of return .
Sankaranarayanan
(Expert) 23 March 2013
If they not respond then with details you send legal notice. If no resposne then file case in consummer forummm
ajay sethi
(Expert) 23 March 2013
i do hope you have kept the receipt of delivery of laptop . before you poceed legally and spend time and money in litigation please tell us how old was your laptop .?
average life of laptop is around 3 years . your laptop may not be reparable and may be junk . tell the service chap that you want to sell the old laptop . take the price offered and close the chapter
R.K Nanda
(Expert) 23 March 2013
send legal notice asap.
Devajyoti Barman
(Expert) 23 March 2013
You can file criminal case u/s 406 crpc.
Alternatively you can file case in the consumer forum.
d chakraborty
(Querist) 23 March 2013
I have finalized to go to consumer forum. May you help me to inform how to approach them? and how can i solve the issue fast with them because will it take long time? I am from kolkata. Thanks again.
Sankaranarayanan
(Expert) 23 March 2013
find the local lawyer and give all details to him/her . they will do on behalf.
Raj Kumar Makkad
(Expert) 24 March 2013
Consumer complaint may take more than 3 years to decide apart from your time and energy including money. Personally contact the repairing centre personnel and resolve the matter.
