Banking Related
Divya Michelle Rajiva
(Querist) 04 July 2009
This query is : Resolved
I had applied for a platinum credit card which i never received. I only got to know that a card was dispatched to me when the bank called for the annual charge at which time i informed them that i never received the card. Despite me informing them of this, they deducted the amount from my savings account without my approval. After several written communications to the bank they promised to reimburse the amount but still haven't. This has also impacted my credit history. What options do i have?
Y V Vishweshwar Rao
(Expert) 05 July 2009
file application before consumer forum or Banks ombudsman