25 April 2009
I HAVE PAID RS. 20000/- TOWARDS PREPAYMENT ON MY HOUSING LOAN A/C.AFTER RECIEVING THIS THEY KEPT THE SAME FOR WEEK AND COLLECTED FROM BANK ACCOUNT WITHOUT ACCOUNTING IN MY NAME. THEY ARE NOT ISSUING RECIEPTS FOR THE PAYMENTS, INSTEAD AND LETTER SHOWING THE DETAILS AND BALANCE AMOUNT PAYABLE TO THEM.IN THE ABOVE CASE THEY HAVE NOT ISSUED THE LETTER AND I SUSPECT THEY HAVE MISAPROPRIATED THE CHEQUE WITHOUT RECIPTING IN MY NAME. WHEN CONTACTED THEY ARE NOT ANSWERING PROPERLY. PL. ADVISE WHAT TO DO.
26 April 2009
It is better to report Bank Higher Authorities , about the Cheque encashment and payment by you ,and not remitting in your account and not issuing the Receipt and not showing the credit in you loan acount , these all are irregularities on the part of the bank staff , if your version is correct , the Bank Higher Authorities will certainly take necessary action and your greienvacne will be reddressed , other wise there is ombudsman , Consumer Court and Civil Courts for you .