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Want to file a case on a vendor

(Querist) 10 July 2012 This query is : Resolved 
Hi All,I purchased a dress (costly one) in M.F.Khan International show room of Visakhapatnam. (MF Khan International, Opposite SBI Alcazar, Rednam Gardens, vizag. phone number :- 0891-2502740 , 0891-2712740) . After taking it to home I found that clothe got spoiled completely . I took it to showroom and showed them. They said that they will get back to me on that. But till date I did not heard from them. I am having bill with me. Could you please help me on that on how to approach this problem and teach that vendor a lesson ?
Devajyoti Barman (Expert) 10 July 2012
Well..now your option is before the consumer Forum.
You can file this case and fight it off on your own and no need for an advocate.
Gayatri Gayatri (Querist) 10 July 2012
Dear Barman sir,
Can you please let me know the procedure how to approach consumer forum and what is the best way to get back my lost money ?
ajay sethi (Expert) 10 July 2012
issue legal notice . may be it will work . ifit dosent work file complaint before district consumer forum for deficency in service . enlcose the bill and correspondence carried out if any
Advocate Bhartesh goyal (Expert) 10 July 2012
Shopkeeper has sold you defective cloths so he is liable to replace you the cloths or refund you the cost of cloths and also liable to compensate you towards mental and physical agony.File complaint before dcrf and claim either to replace the cloths with new one or refund the cost of cloths alongwith compensation.
V R SHROFF (Expert) 10 July 2012
issue notice to replace/ rfd money
then consumer forum
Gayatri Gayatri (Querist) 10 July 2012
sir, how to issue notice to that particular vendor. whats the process. and what are the complications involved with it ?
Adv. Nikhil Seth (Expert) 11 July 2012
issue a notice through advocate giving him 15 days time , if he fa.ils to comply file complaint with DCRF
R.K Nanda (Expert) 11 July 2012
Send a legal notice to him by lawyer thereby
asking him to either replace the dress or refund ur amount with interest at the earliest.


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