consumer case against Amazon

I already raised a complaint on amazon regarding this and amazon give a resolution date which may 3. If the issue is not resolved then I am planning to register a consumer case   

Now that your complaint was registered with a time frame, wait upto 15th May, 2019.  On 4th May, 2019 file consumer complaint in district consumer forum as a party in person.  You need not incur expenditure of more than Rs.200/- total in all including stationery and postage, if you appear as a party in person.

You have paid consideration of Rs.   to Amazon.

It is the duty of Amazon to provide proper invoice disclosing the correct number.  Instead of Printed No....on article, .the invoice showed some other number .......... which deprived you a service warranty on the product and a deficiency of service.

The deficiency of not providing an invoice as per correct number marked on the purchased article is a deficiency and this was brought to attention of Amazon with a request to correct their mistake.

They have acknowledged and given a due date for redressal as 3rd May, 2019.

As there was no response, you have also reminded on 4tth May, 2019.

Still there was no response till 15th May, 2019, hence filing consumer complaint for deficiency of services.

These are the only valid points in complaint and construct the complaint in a brief and simple manner so that the contents do not exceed 2 sizes of A4 enclosing self attested hard copies of all relevant documents that state consideration payment, copy of invoice, Photograph showing the printed number on the article, your grievance, their due date, your reminder.