Learn about
Remember | Register | Forgot Password?
Bookmark This Page   RSS Feeds  Follow On Twitter

 

         
    



Please Wait ..


Discussion > Civil Law > Consumer Protection > What is the procedure of filing a complaint in consumer court ?   Unanswered Threads Post New Topic

Pages : 1 2


There are 14 Replies to this message


Guest


n/a
[ Scorecard : 10676]
PRO CHAT CALL
Posted On 04 December 2008 at 20:53 Report Abuse

Hi I am from Delhi, i want to file a complaint in consumer court regarding an electronics shop. Can anyone tell me what is the exact procedure and what all things i will require. Also can anyone post consumer court helpline number for Delhi


M. PIRAVI PERUMAL


Advocate & Consumer Rights
[ Scorecard : 16585]
PRO CHAT CALL
Posted On 04 December 2008 at 22:20


Dear Mr. Chandan, Here below im providing you the format of complaint to be filed before the District Forum.  You can make changes in facts accordings to you case.


BEFORE THE HON’BLE NATIONAL / STATE / DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION/FORUM AT ( CITY ).

 

COMPLAINT UNDER CONSUMER PROTECTION ACT, 1986.



IN THE MATTER OF : (Name and address of complainant)


                                                                        .................... COMPLAINANT


VERSUS


                                 (Name and address of the accused)


                                                                        .................... OPPOSITE PARTY


INTRODUCTION:


A brief paragraph about the complainant explaining the name, residence address and occupation of the complainant.


A brief paragraph about name, address and occupation of the opposite party.

 

 


RESPECTFULLY SHOWETH:


1. Description of the deal and services promised by the opposite parties for the value paid by the complainant.


2. Description of the advertisements given by the opposite parties which attracted the complainant to purchase the commodity and services.

 


TRANSACTION :


Details of the price of goods and services.


Details of the bill/invoice (bill number and date, item and amount)


Details of payments made by complainant (cheque number/cash, etc.)

 

 


NATURE OF COMPLAINT:


(select from list or write as required)


1. Misleading advertisements and false representation.


2. Cheating by giving false promises.


3. Deficiency in after sales service or not abiding by warranty clause.


4. Harassment by the opposite party.


5. Not delivering the goods and services for which payment is made.


6. Charging excess amount.


7. Any other factors that affected the consumer.

 

 


OTHER EVIDENCES OF SUPPORT OF COMPLAINT:


Copy of advertisement and catalogue that promised the concerned goods and services.


Copy of bill as evidence of purchase.


Other documents such as agreement copies, bounced cheques, opposite parties' letters.


Copy of letters sent to the opposite party to request for rectification of fault and settlement of the grievance.

 

 


JURISDICTION:


(Select one)


As the total amount involved is more than Rupees 1 crore, the complaint is being filed with the Hon'ble National Consumer Disputes Redressal Commission.


OR


As the total amount involved is more than Rupees 20 lakhs and less than 1 crore, the complaint is being filed with the Hon'ble State Consumer Disputes Redressal Commission.


OR


As the total amount involved is less than Rupees 20 lakhs, the complaint is being filed with the Hon'ble District Consumer Disputes Redressal Forum.

 

 


Nu.Delhi.Law.Fora.


Advocate-on-Record, Supreme Court of India
[ Scorecard : 973]
PRO CHAT CALL
Posted On 05 December 2008 at 00:08

Your half of the task is shared by Mr. Perumal.


For Delhi, depending upon your complaint value, you need to choose forum District/State/National consumer commission.


You can yourself lodge formal complaint without any difficulty. Yes, its that easy and consumer forums are truely consumer freiendly.


Good luck


 


 


 


Srinivas.B.S.S.T


Advocate
[ Scorecard : 9543]
PRO CHAT CALL
Posted On 05 December 2008 at 20:48

 Good work by my friends. The query is completly solved. 


Ajay kumar singh


Advocate
[ Scorecard : 850]
PRO CHAT CALL
Posted On 06 December 2008 at 07:51

Please see the text(bare act) of The Consumer Protection Act.It contains  model forms of complaints to be filed before different forums.Fill up the form and present it before the concerned forum.


RAKHI BUDHIRAJA


LAWYER, SUPREME COURT OF INDIA
[ Scorecard : 10343]
PRO CHAT CALL
Posted On 06 December 2008 at 16:41

My Ld. friends are absolutely right.


Shree.


Advocate.
[ Scorecard : 5270]
PRO CHAT CALL
Posted On 06 December 2008 at 18:36



Dear All,


Addresses of Consumer Courts in India


 Click below Link: http://www.consumercourt.netfirms.com/consumercourtcourtaddress.htm


kumar sachin


lawyer
[ Scorecard : 1519]
PRO CHAT CALL
Posted On 06 December 2008 at 23:43

my friends r right


mastanrao.bhogadi


advocate
[ Scorecard : 179]
PRO CHAT CALL
Posted On 08 December 2008 at 21:47

Respected Shree,


Thaks for providing very good information.


bhanu


Software Development
[ Scorecard : 22]
PRO CHAT CALL
Posted On 17 April 2009 at 11:58

Hello,

I was facing the  problem with the nokia, the nokia care are wrost people they dont know how to talk with the consumers, i bought the brand new nokia phone n 96, but after 5 days the phone was creating problem like hanging and restart again and again, i submit my phone to the nokia care and ask them to replace it but they were not agree to do so, finally my friend told me to lodge the complaint on the online consumer court website www.consumercourt.in , i submit all the details on the website and after 5 days i received a call from nokia head office and they were agree to replace the handset with the new one.





Previous Thread
Previous
Next Thread
Next


Related Threads


Post your reply for What is the procedure of filing a complaint in consumer court ?



Your are not logged in . Please login to post replies

Click here to login


Not a member yet ?? Click here to signup

Message







    

  • This is a public forum. Avoid posting content which you do not wish to disclose in public.
  • Use thank button to convey your appreciation.
  • Maintain professionalism while posting and replying to topics.
  • Try to add value with your each post.





Subscribe to the latest topics :


Forum Home | Forum Portal | Control Center | Who is Where | Popular Threads | Today's Topic | Recent Posts | Today's Posts | Post New Topic | Thread With Files | Top Threads - Month | Unreplied Topics | Forum Stats