Hi,
I had booked a ticket from Bangalore to Tirupur on 23rd September and i came to know that the train was late 20 hours and i couldnt travel due to the delay. its not the mistake from my side and i didnt know the TDR new rule which is the passenger has to cancel the ticket within 2 hours of journey time.
When i filed the TDR on 30th September and it was rejected due to the delay of filing.
Here comes a question, if train got delayed means then the passenger will rush for alternate travel mode or will sit and cancel the ticket?
Its a sheer injustice practice by irctc to rob the money from passengers. Even It was the mistake from their side, they made the law to penalize the passengers. I had lost around 800 Rs and I couldnt travel also and i had to search alternate travel mode which impacted my plans seriously which caused mental anxiety as well. Please suggest me if there are possible action under consumer protection law.
Thanks.
Senthil
