We are one of the heavy machine manufacturer.
During the installation of machine at customers factory, Customers employee had seviour hand injury, in which he lost his 2 fingers.
As per opinion of our service engineer , this accident was impact of casual attitude of customers employee who did not followed instructions of our engineer.
Now , Customer is asking compensation from our Company because accident took place in presence of our employee.
My query is if accident has taken place in customers factory , and he is asking compensation from our end.
Are we liable to pay anything ? Is it not employers liability first to compensate his employee if accident took place in his premises.
Gargi A. Ranade