I have medical insurance for my family. Recently I utilized the cashless hospitalization for my family member.
During discharge from the hospital, the hospital billing section asked me to pay certain amount towards "Non-Medical expenses".
When I checked the Bill contents of non-medical expenses, they were all containing the medical related components say Sterile Gloves, Syringes, Bandages, ECG electrodes and such items...
The hospital had procured these items, from their internal pharmacy, which are mandatorily needed for the treatment of a patient when in Surgery theatre or in ICU.
When these were actvely used for the medical purposes, how can the Billing section say that these are the non-medical expenses and the insured party has to pay it?
Please help to understand this clause.
Many Thanks.
