Sirs/Madams
We have approached A.V. Immigration & career consultants to assess our case for permanent residency to Australia. In response to our queries the agent suggested us to go for their technical evaluation test. My wife took their technical evaluation test for which they needed here CV and education. The agent’s technical evaluation test came positive based on my wife’s work experience and education.
Based on the “Positive” outcome of the technical evaluation test we enrolled for the immigration process and paid Rs73,034/- towards agent’s fees. The first step towards immigration involved a skill assessment process by VETASSES a designated authority by Australian immigration department for which we paid AUD $930/-. The skills assessment outcome given was “Negative” from VETASSESS.
The agent sent an email with VETASSES report attached and in the body of the email said “The Major reason given by VETASSES was that the verification(background check done at place of work etc.) done in your case has not been proved as shown in the experience certificate”.
Whereas the 5 page report by VETASSESS mentions that “Education is below the required level” and Employment is of insufficient duration within the last five years of the date of applying for a Skill Assessment”. Nowhere does the VETASSESS report mentions about background check.
After repeated reading of the VETASSESS report, I realized that they wife has been disqualified at the basic eligibility criteria of “Relevant Education and Minimum Work Experience”.
Our decision to enroll for the immigration program was based on the “Technical Evaluation” report by the agents. A true and fair technical evaluation report should have disqualified by wife for immigration to Australia based on her education and work experience. Further the agent reasoning the “Negative” outcome by VETASSES based on background check which do not match with VETASSES reports raise suspicion of hiding facts and misrepresentation information of being intentionally duped
I have facts and logical reasons to believe that the agent has systematically furnished false and incomplete information. Misrepresented information, withheld right and factual information. The Agent made false claims and substantiated their claims by means of a farce “Technical Evaluation’ report by their specialists.
We have spend Rs1,27,516/- of which agent fees is Rs73,034/- VETASSES fees Rs51,699/- and rest towards ancillary expenses. The legal team of agent is using the agreement and clauses in the agreement and stating that they are not liable to refund skill assessment fees, as per the agreement they will refund only Rs.40,068/-.
My reasoning is that the said agreement is invalid since it was based on a fabricated “Technical Evaluation” report based on which we decided to enroll for the immigration process with them, accordingly I am also entitled to the incidental expenses that would have never arisen had the agent’s report would have been fair.
I have email trails of almost all the interaction and reports issued by the agents. Online search resulted in many similar cases by this agent. Please advices as to the merit of my case, can it be pursued legally in a consumer court or as a cheating case or go for the settlement as per the agreement.
Your advice will be of immense help to decide the next course of action.
Thanks a Bunch Folks.
