You must write down the case number and fill the form for urgent certified copy of the order. The district where this order was passed must be having certified agency for this purpose.
It would take around 7 days max to get the copy.
You can send any other person for this purpose.
Regarding order on website, the order must not have uploaded yet. Sometimes it takes time for the order to upload on website.
So better option is to fiill the form and apply for urgent certified copy.
For further assistance, you can call on 8178755069, anytime.