Good day,
I used international calling card services provided by a vendor. I used the sim card for 10 days during my trip to Malaysia. I provided credit card copy (front side) to the vendor. After coming back i submitted the SIM card back to the vendor and I was told the I will get an itemised bill soon. In the meantime the vedor chanrged me INR 5000 using my credit card without my authorization. Upon asking about the same, I was told that it has been done my mistak and same will be reversed back to my credit card account, which has not happened till date.
Moreover, the vendor charged me twice again and that too without my authorization. As per my knowledge, without CVV and secure code number no one can use credit card for a transaction. Since, i never provided my CVV and Secure Code password to anyone; therefore can we term these transaction as Unauthorised Transactions. Can I sue the vendor company on this?
I have also sent some emails to the vendor but have no received any concrete response.
Please advise.
Regards
Abhimanyu Soni
