unauthorised withdrawl from consumer savings account. In that matter FIR was lodged under section 420 and section406 against bank authority. In the same time cosumer also filed a case in consumer forum against bank authority for unfair trade practice and refund of money. Is the consumer case maintainable in consumer court? Is there any rulling that consumer case is maintaiable though there is criminal case pending?
Consumer forums offer additional remedy and without any doubt, you can proceed. Search in google for those judgments with keywords Additional remedy under CP Act". I also suggest for filing on line complaint in Banking Ombudsman.