sir,

  my car got accidental and I sent it to workshop where surveyor of  insurance co. came, inspected ,and doesn't assessed fully as per me ,it is fully evident from open eye that front bumper is damaged to a great extent.

 now what should I do, should I first mail/notice to insurance co. or whatever the surveyor assessed is final?

what is the procedure step by step.

  pls guide me

the case is of delhi.and co. is Bajaj allianj.

thnx 

The Surveyor of the insurance company works under the Manager of the Branch, so immediately approach the Branch Manager with a written complaint against your grivances against the Surveyor if it is not heard then to the Manager (Administration) of the Regional Office, and if then also the surveyor does not make survey of the real damage, file a complaint before the Secretary of the Insurance ombudsman of your State. Kindly note that you need not have to go personally to the Insurance Ombudsman of your State personally, if you are living outside your state capital get the address of the Ombudsman and sent it by registered post.