Bank Job confirmation pending.Can I file a case?

I joined a nationalised bank as an asst manager on probation during may 2013. In my bank the probation period is for one year. Its been more than two years now and my confirmation orders haven't come yet. I m following my regional office for the past 8 months. They don care to answer me or not taking interest to open my file too. Everytime they say new reasons when I call. Is it possible for me to take action legally for mentally stressing me out and for not doing their work as per the bank norms. Please help me.