Upgrad
LCI Learning

Share on Facebook

Share on Twitter

Share on LinkedIn

Share on Email

Share More

Ricky (none)     17 September 2014

Axis recovery agents harrassment

Hi guys ,

i have a small personal loan from Axis bank for 140000 rs . which i have been paying  Emi from over a year now ..only recently in the past 3 months i have missed the payments . 

i have given them 1 payment already and 2 are pending .. now i have missed this month payment as well 

the EMI is 4260 now i was under the impression that the bank had already deducted the amount for this month as well .but the recovery agents said they have blocked only 3800 rs ,and i need to add 500 more for this month.i told him fine i will do it but since i am a salaried person and this is the end of the month i dont have the money now .but will arrange it within a week and make the payment . but he will not listen and was asking me to pay in 2 days . i told him i will try my best as i have a salaried ac with Axis bank for 5 years now and i never had any problems with them . i told him to understand my problem .but he wouldnt listen .the call went on for 3 hours . i told him i am not denying u payment but give me some time but he wont listen .then i got angry and i said i wont pay him at all . 

then he asked his agent to sit in my house untill i made the payment . ispoke to him again and asked him what was he trying to do .he said the recovery agent will sit in my house untill the payment is made . 

the agent who came to my house was not at Fault so i asked him nicely to go outside and he went and stood outside .the agent said he is been ordered to stand at my door untill i made the payment .

now this is really Frustrating .

also in the phone conversation we had earlier . i asked the person who was talkingt to me .to give me a 3 months levy , cuz i have some issues i need to take care of .and i will start making payments again . i also told him i was willing to write a letter to the bank regarding this ...since this is the only bank i deal with from past 5 years and it is my salaried acc .and m not planning to leave my job cuz i just got promoted .but i am in probation for 3 months and only after that i will be able to make all the payments .

but at this the person (rajesh ) refused and started saying no u have agreement u have to pay there is nothing i can do .i will have to pay hook or crook. i told him can i speak to some one in the bank ,he says they will all say the same thing ..he said u will have to make payments 

so i am really lost here .

look i dont want to default on my payments .but cant i get a few months off so that i can take care of some really urgent personal issues i am dealing with right now .

really would like you inputs on this ..

also please tell me this guy was threatning to send the agent to my house everyday and he said he will stand there untill he gets the money , PLz help 



Learning

 2 Replies

ROHIT SHARMA (Legal Advisor )     17 September 2014

1. File a police complaint against such person who enters your house and does not want to leave . A charge of house trespass can be lodged against him. call the police hot line when he is in your house. 

Kumar Doab (FIN)     17 September 2014

It is strange that you can't add even Rs.500/?

 

M/s Axis bank may at any time mark lien on your salary a/c.

 

Close it and take to some other bank AS AP. 

 

Your phone and your residence is your property and if you don't want anyone to call you, and come to you then you can prohibit.

 

You can tell the callers to stop calling you and follow due process of law to recover the dues.


The Supreme Court of India passed judgment in case involving recovery agents  and there are many threads on similar queries that you may find relevant e.g:

 

https://www.lawyersclubindia.com/forum/Harrasment-by-icici-banks-recovery-agents-76271.asp#.UUc5U0pFZ_4

 

 

https://www.lawyersclubindia.com/forum/Standard-chartered-and-shaha-finlease-95120.asp#.Utl35tK6a3Y




https://www.lawyersclubindia.com/experts/Credit-card-problem--446451.asp#.Utl4H9K6a3Y




https://www.lawyersclubindia.com/experts/Credit-card-defaulter-time-limitations--446061.asp#.Us7ig9IW1MA






https://www.lawyersclubindia.com/experts/Credit-card-debt-448106.asp#.UvpMrEeBmXU

                                               

https://www.lawyersclubindia.com/forum/Standard-chartered-and-shaha-finlease-95120.asp#.Usvvc9IW1MA



https://www.lawyersclubindia.com/experts/Credit-card-payment-443961.asp#.UsvwjNIW1MA



https://www.lawyersclubindia.com/forum/Credit-card-robbery-fraud-in-china-94830.asp#.UsvwUtIW1MA



https://www.lawyersclubindia.com/experts/Harassment-by-recovery-agents--442841.asp#.UrhGa9IW1MA



https://www.lawyersclubindia.com/forum/Salary-account-freeze-without-my-notice-95425.asp#.UswXWNIW1MA

 

https://www.lawyersclubindia.com/forum/Standard-Chartered-Bank-Sold-My-Banking-Credentials-to-Shaha-39265.asp?1=1&offset=2

 

 

https://www.lawyersclubindia.com/forum/Mental-torture-and-harassment-from-axis-bank-recovery-agent-103820.asp#.U6Ev5ZSSwb8

 

 

 

 

 


Leave a reply

Your are not logged in . Please login to post replies

Click here to Login / Register