Claim against professional couriers
Smitha
(Querist) 19 December 2018
This query is : Resolved
Hello, I am a small time home baker. I sell cakes. I sent 2 packages to Pune and Ghaziabad on 12/dec/18
Pune package was tampered and a hole was made and one cake was eaten and carton was pached up with White paper. I had to resend another cake again to customer. I lost 1880 in this process
Package to Ghaziabad has still not reached even on 19/dec/18. It was a premium service and 48 hrs delivery for both. If at all it reaches also cakes will have fungus. So I have to resend the cake again. Total loss is 8900.
My question is, they had a declaration form and I filled up value of content as 500 for both cartons.
Do I still stand a chance to recover any money from professional couriers ?
Thanks
Smitha
Dr J C Vashista
(Expert) 20 December 2018
File a consumer complaint through a local lawyer.
Smitha
(Querist) 20 December 2018
Dr Vashista, I am hoping not to lose some more money over lawyer charges if there is no hope to get back.
Adv. Yogen Kakade
(Expert) 20 December 2018
You can certainly approach the consumer court with an application even without a lawyer.
krishna mohan
(Expert) 02 January 2019
You can consult a lawyer issue a legal notice to ask for compensation and settle the issue. If not, to make good of loss and deficiency of service, you can be party in person and still it is a long battle. If you have patience you can resort to consumer forum.
