Banking Ombudsman Order
mani singh
(Querist) 08 December 2010
This query is : Resolved
Sir, I had made complaint against Axis bank ragarding illegal lien of my saving a/c in Aug 2010 for cr card dues Rs 55000.Then BO passed order dated 30 nov 2010 . The bank is advised to re-credit the amount recovered from S.B a/c of the complaint as this arrangement of marking lien on the customers S.B a/c in case of default of dues was not made known to the customer by inserting it as term in the MITC.Action taken towards the above by the bank should be immediatly advised to this office. Now bank collection manager trying to negotiate me that bank will re credit amount after deducting principal amount Rs 28000. Now what will I do.Will the bank has to deposit whole amount in my a/c and in how many days.Whether bank challange this order.
Raj Kumar Makkad
(Expert) 08 December 2010
Bank shall have to follow the order in its totality and there is no scope of violating it, however, it has option to file an appeal within the prescribed limit to the appellate authority. Whole amount of Rs. 55,000/- shall have to be re-credited by bank.
