Request.
Sunil Kumar
(Querist) 19 January 2018
This query is : Resolved
In this connection it is intimated that the applicant has used ATM for withdrawal amounting to Rs. 500/- from Indian Overseas Bank, Motor Market, Mani Majra, Chandigarh on 06.11.2017 and did not received the amount and a flash message of deducting amount Rs. 500/- from the saving account has been received. I have intimated to the Branch Manager regarding this problem and filled a prescribed form of getting back Rs. 500/- in the account.
Due to deficiencies of services of SBI Bank Bank, I have requested time and again to the Branch Manager, SBI to initiate the process of getting back the money from Indian Overseas Bank but till date no action has been taken and avoid the request from one pretext to another.
I have requested to higher authority of RBI but they could not response my complaint. No bank is ready to take liability for get reversed Rs. 500/-. Kindly intimate us Can I appeal in consumer court (DCDRF) without any advocate or in which under section I will request for get reversed.
thanking you.
Sunil Kumar
P. Venu
(Expert) 19 January 2018
Given a meagre amount involved, it may not worthwhile to approach the Consumer Forum. You may escalate the issue with the higher authorities and/or the Banking Ombudsman.
T. Kalaiselvan, Advocate
(Expert) 28 January 2018
You may approach consumer forum seeking compensation for deficiency in service.
You can appear as party in person also and fight your own case if you can understand certain procedures to be complied in this regard.
