Lpg connection de-activated
RAVI SRIVASTAVA
(Querist) 21 September 2014
This query is : Resolved
I want to know about Indane LPG rules. My client LPG connection de-activated due to not booking LPG last 180 days. As per IOC rules connection has deactivated but without any pre information. Any expert have a case law or rules in this matter.
Devajyoti Barman
(Expert) 21 September 2014
the LPG Rules needs to be seen first.
Rajendra K Goyal
(Expert) 22 September 2014
For reactivating LPG connection which is deactivated due to not availing refill for more than 6 months it is suggested that customer need to complete the following requirement to the distributor and verification:
An application in prescribed format is to be given.
KYC form duly filled in with all details if not submitted earlier. In case of change in address, copy of proof of address to be cross checked with original.
The distributor shall check the consumer number and name and tally the signature with the SV if available or take a proof of identity. Distributor shall also check the KYC form for its completeness.
Based on the above the process of re-activation will be done. However the connection will not be re-activated in case the same appears in the list of suspected multiple connections. In such case, the distributor will get it verified and the customer will be asked to surrender the connection.
ajay sethi
(Expert) 22 September 2014
well advised by Rajendra goyal
BAALASUBRAMANNYAMM
(Expert) 22 September 2014
There is a Customer Care centre in all cities. If your distributor, not agreed to re-activate your connection, you go and directly meet the customer care officer. There you could get the salvation of your problem.No worry. Every problem has a solution.
Raj Kumar Makkad
(Expert) 22 September 2014
I do agree with the advice of Goyal ji.
T. Kalaiselvan, Advocate
(Expert) 29 September 2014
You may follow the advise of expert Mr. Rajendra Goyal which is in the right perspective and right track.
