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Demand notice tikona broadband

(Querist) 27 May 2015 This query is : Resolved 
My Tikona Broadband user ID was 1110761273. Since the service was very worst I planned to surrender the connection. I Contact executive will come and remove the connection Tikona giving me a number of Shonak Sonavane but he says to me "this is not my area." Call to Customer Care. 4-5 Times I call Customer Care but No one Can Pick my call just says call you back in 48 hours. Today 's Tikona Agent says Pay Full Amount of Bill otherwise take a Legal Actions what I Do Now?
Tikona Call Me to engineer visit at your premises for device recovery
But, No One Person Come at Home or Call Me regarding to device Recovery
I Submitted 3 different my Contact Numbers to the Tikona
First time tikona executive says to me your door is lock, but i take 2 days leaves to my office because of executive comes to my home, then how it Possible my Door is Locked.I give also 3 contact numbers and also i Present in my home.
Today tikona ask me Penalty charges 1500 and termination amount extra 1500..
Recovery of Amount Thakur call me and says I am Calling to Delhi Civil Court room 13.Your Case is submitted, you come to delhi court..daily call comes to the delhi civil court for harassment to forcefully says pay the amount.
please help me what i do now..
I don't know which category comes of my Query
if I select Wrongly Sorry for that.
Kumar Doab (Expert) 27 May 2015
Some one is impersonating as court employee.

Record all calls.

Instead of phone calls atleast send emails.


This is tactics that this company plays as per various threads at LCI alone.


Take help of elders in the family/lawyer and draft a complaint narrating on which date you had ordered to cancel the connection and all other calls etc.

Don't forget to mention phone numbers,dates,names,minutes..............and that service was faulty,complaint number and then disconnection number was not issued to you despite many representations.................



Rajendra K Goyal (Expert) 01 June 2015
Always send registered notice and e-mail. Record all conversations. Agree with the expert.


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