Credit card dues

Anubhav (Querist) 28 June 2017 This query is : Resolved
I had a sbi credit card in 2002 which expired in 2004 . My last dues were around rs 1000 . Which I think I paid but can't remember. After 15 years I get a call from credit card division that my total outstanding is rs 32000 or so . I haven't used the card after 2002 . What is my maximum liability and till when . Can I be asked to pay 32000 for an outstanding of rs 1000 ( assuming I had forgotten) . Is there a legal angle and do I have any protection . I was transferred from that place so I don't know if they have been sending my statements for last 15 years . Please advise

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Rajendra K Goyal (Expert) 28 June 2017
The liability seem to be time barred if you have not acknowledged it in last three years.

Generally such outstanding is called on telephone, seldom any written notice is sent.

Ask them to send the claim in writing also tell them you owe no liability. Reply such letter through your lawyer if received.

Kumar Doab (Expert) 28 June 2017
The call most probably was from ARC/recovery agency that has bought the debt.
It could be Kotak Mohindra.

The debt seems to be hopelessly time barred.

You can very well ask them to write and attach all bills, including last one showing payment made by you.

If many publications are to be believed the agency shall not provide any copies and shall not agree on settlement by principle amount.

Settlement is also adverse entry and shall affect credit worthiness.

Sankaranarayanan (Expert) 28 June 2017
You simply ignore it, , as suggested by the learned friend Sri Goyal it is time barred

Dr J C Vashista (Expert) 29 June 2017
Well advised by expert Mr. Rajendra K Goyal, Kumar Doab and Sankar Narayanan, I endorse their opinion and advise.
Seek consultancy or professional service from a local lawyer, if you are receiving any other/further call /notice/ summon.

Rajendra K Goyal (Expert) 29 June 2017
Respected expert Dr. J.C. Vashishta ji,

Thanks for agreeing.

Kumar Doab (Expert) 29 June 2017
In future obtain original final bill and original final payment receipt, NOC and maintain record.

Usually towards CC payments are made by cheque.
Locate relevant payment proof.

In case of harassment by agents proceed as suggested.