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Complaint against house owner in bangalore

(Querist) 16 October 2017 This query is : Resolved 
Hi Experts,

Me and my girlfriend have shifted from JP Nagar to Ejipura, due to long travelling hours from office to home, 3 weeks ago, i.e. 23rd Sept 2017. The new owner drafted up an agreement starting from 1st Oct,17. This house has a terrible problem which wasn't enlightened to us before shifting, i.e. the water supply is infiltrated with drain water during heavy rains, and the area gets flooded.

Despite of our continuous complaints the owner refuses to carry out sump and tank cleaning, while he is charging 300 Rs per month for maintenance. His solution till date has been, putting bleach in the tank, which temporarily solved the problem of the smell. However as Bangalore is frequented with rains, the problem perpetuated again.

Today my girlfriend showed signs of bacterial infection like continuous vomiting since the morning, when we asked the neighbors in the same building and also of the locality , they are all sick, due to the water. Hence we spoke to the owner to please take care of the problem, he says he doesn't know what to do, and refused to call a technician, and he offers an alternative place (a 2bhk over our budget) for staying i.e. under his apartment.

The owner also prohibits us to speak to other tenants in the same building to discuss the issue, and demands for reporting of all problems to him directly. His callous and confusing attitude to tenants is resulting into ill health of his tenants. No problem is getting solved and people are suffering from diseases.

Kindly suggest what is the best thing to do in such a case. How can we compel him legally to solve this water problem. He might try to say that this is not just the problem of the building but the entire locality, and do nothing about it. If he resigns from solving the problem, then we want to declare a notice period of one month and demand a full refund of our advance without deduction of extra one month rent for maintenance as mentioned in our contract. Kindly enlighten us the right way to proceed.

regards
Sourav
Rajendra K Goyal (Expert) 16 October 2017
Lodge complaint with the Municipality to provide clean water and repair the supply line if in their area.

Any legal step would be time and cost consuming.

Still if you wish, refer the terms of agreement and send legal notice. You can also send him registered AD letter.
Ms.Usha Kapoor (Expert) 07 July 2018
Agree with RK Goyal.


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