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Compensation in consumer case against the builder

(Querist) 24 July 2016 This query is : Resolved 
In the case, in which buyer didnt get the said amenties by builder.flat is in possession of buyer. but Building is still not complete and there is no lift in the building and there is only one flat is sold. on first floor. Now the owner of this flate in firstfloor want to complaint to the consumer forum. Can the complaint can be made to refund the price of flat... can he? Howmuch compensatin can be met? and how much should we seek? built up area is near about 30 sq.ft and price is aboout 14 lacs

Devajyoti Barman (Expert) 24 July 2016
For mere deficiency of service generally money is not refunded unless the buyer makes that prayer at the initial stage and stops making further payments.

Compensation and damages differs from facts circumstances of the case.
R.K Nanda (Expert) 24 July 2016
Compensation depends on many factors.contact local lawyer.
Kumar Doab (Expert) 24 July 2016
Prefer to engage a very able counsel specializing in consumer matters and show all docs on record.
P. Venu (Expert) 25 July 2016
A lift is not required for access to first floor.
Rajendra K Goyal (Expert) 25 July 2016
Without knowing full case details / related documents, nothing can be advised. Discuss with local lawyer.
Bhumika (Querist) 26 July 2016
but the consumers are senior citizen....60 years of age.... and one of them suffering from high blood pressure thats why the lift is the needed.... and one more question that for the refund of 14 lacs with further compensation?? where i have to ffile complaint in district commission or the state comission??? and in state commission for oral arguments,is the english langauage compulsory? or can we use the locaal language????
Kumar Doab (Expert) 26 July 2016
The counsel specializing in consumer matters that has examined all docs on record, can advise you the best.



Local language is allowed, if all parties are comfortable.

Bhumika (Querist) 26 July 2016
but the consumers are senior citizen....60 years of age.... and one of them suffering from high blood pressure thats why the lift is the needed.... and one more question that for the refund of 14 lacs with further compensation?? where i have to ffile complaint in district commission or the state comission??? and in state commission for oral arguments,is the english langauage compulsory? or can we use the locaal language????
adv.bharat @ PUNE (Expert) 27 July 2016
Without knowing full case details / related documents, nothing can be advised. Discuss with local lawyer.


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