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Claim rejection by mobile insurance company

(Querist) 24 June 2016 This query is : Resolved 
I had taken an insurance for my mobile which covers accidental damages as well. Recently I met with an accident in which my mobile got damaged. I was sitting on the back seat and my mobile was kept on the seat as I my bottoms did not have pockets. My claim got rejected on the ground of negligence as u should have kept ur mobile in your hand or some safe place. Can any action be taken against them?
Kumar Doab (Expert) 24 June 2016
Have you written/spoken on recorded lines that 'my mobile was kept on the seat '?


Anyway you may show the insurance policy and its T&C to your counsel.
Rajendra K Goyal (Expert) 25 June 2016
Lodge complaint with the consumer forum.
R.K Nanda (Expert) 25 June 2016
File consumer complaint in CF.


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